Balancing Performance

5 Best Practices for Managing High and Low Performers

 

January 29, 2025
6 min read

Managing a team of high performers (Hi-Pos) and underperformers requires strategic balance. By leveraging development tools like tuition benefits and focusing on skill-building, leaders can foster a culture of growth and accountability.

1. Use Performance Reviews to Align Skills with Goals

Performance reviews are a critical time to reset expectations and identify growth opportunities. Here’s how:

  • Spotlight Skills: Focus on the competencies employees need for current and future roles.
  • Promote Tuition Benefits: Encourage team members to upskill in areas of potential through employer-supported programs.
  • Tailor Development Plans: Create individualized growth strategies that address specific skill gaps.

2. Develop High Potentials (Hi-Pos) for Future Roles

Retain top talent by preparing them for leadership or broader responsibilities:

  • Look Beyond Metrics: Identify Hi-Pos based on initiative, adaptability, and problem-solving.
  • Offer Skill-Building Programs: Enroll Hi-Pos in cross-functional training or tuition-assisted courses to expand their expertise.
  • Provide Mentorship: Pair Hi-Pos with senior leaders for strategic guidance and real-world insights.

3. Support Low Performers with Accountability

Turn underperformance into productivity with targeted interventions:

  • Set Transparent Goals: Define clear, achievable benchmarks and hold team members accountable.
  • Provide Reskilling Options: Use tuition benefits or training to help employees build skills for roles that better suit their strengths.
  • Offer Regular Coaching: Conduct frequent check-ins to track progress and adjust plans as needed.

4. Empower First-Time Managers with Training

New managers often face unique challenges when leading former peers. Equip them with:

  • Soft Skills Training: Develop emotional intelligence, communication, and conflict resolution.
  • Scenario Practice: Use real-life examples to train managers in handling diverse performance levels.
  • Ongoing Support: Offer workshops, mentorship programs, and tuition benefits to encourage continuous learning.

5. Invest in Continuous Growth for All Employees

Organizations that focus on reskilling and upskilling build adaptable teams ready for the future. By providing tools like tuition benefits and structured learning opportunities, leaders can foster a culture of development and improvement.

Download Our Resource Guide

Looking to build your team's skills? Our exclusive guide provides actionable strategies to help you support high-potential team members while fostering growth among those who need it most. Download the guide today to gain practical insights and make a meaningful impact on your team’s performance. 

Connect with us to see how we might help

Chances are we have a program to fit your needs.

Related Content